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Posted
Cannot understand it, it’s working much better today from my IPAD. Little bit of hesitation but not much. It’s been said more than once the site could be too big. However POL must know what the problem is, but we the users just have to be guessing. This is the best website for artist and it’s British. Despite the problem I am sure it will iron out at some point.
Posted
Yes Jenny I did offer that suggestion. I wonder what happened to the discussion between Alan B and Dawn after the Easter break? I don’t think I saw any further news on that. The site seems to me to have been marginally quicker some days, but still not great. I must admit I often just give up on trying to get around it.
I would be willing to delete some of my older stuff if it would help, but I don’t have the technical knowledge to know if it would.
Posted
Have been mailing the team on and off over the last few weeks and whilst it's got better it certainly needs a lot more investigation/work to get it back up to speed. Charlotte (who's looking into this whilst Dawn is away) has told me today " .... please be assured that we are looking into it and it will be resolved. ". So here's hoping am sure they're doing their best but it does seem to be taking time.
Posted
Just to clarify, Dawn may not be off for a family illness, as I originally thought.
I’ve spoken to Jane Stroud, the new editor of TA yesterday, and she tells me that Dawn just needed to take some time away!
Either way, I’m sure that we all wish her well…
Charlotte from Warners (who own the publication) including this website, is indeed looking after our interests in the mean time.
I’m assured that everything is being done to try and resolve this issue!
Posted
Thank you Alan, but we are still in the dark as we do not know what the issue is. So we just go around in a revolving door. That’s not meant to be a criticism, but it is a bit frustrating for all who use and support the website.Sorry to find this problem. I managed to post a painting today and was able to respond to kind comments but that’s as far as I got, I could not leave comments for some fantastic art works due to slowness of the website. Hope it will soon be restored 😊